On Sundays we usually go into Chichester for a mooch and a coffee before moving on to our weekly food shop. Since young boys have been employed in Costa we have stopped going there as the tables aren’t being cleared very quickly so customers have to pile up the dirty crockery, my cappuccino has been lukewarn 2 weeks in a row, while they discuss their social lives and lark about.
Over at Maison Blanc our pastries didn’t arrive until after we had finished our coffees – they had forgotten apparently. And the warming of pastries has been very hit and miss of late. And the tables could do with a spot of Cif.
If I boycott them there is only Starbucks and I object to drinking out of a builder’s mug and stirring my beverage with a wooden stick.
I know I could complain; I can fire off emails to head offices but I don’t want to become a female Victor Meldrew I just want basic good service – am I asking for too much?
In what we are told is a global recession when almost everyone is cutting back on spending I would have thought that service would improve because businesses would want to hold on to existing customers – I am clearly wrong.
Photo: Victoria Sandwich from East West Bakery, Arundel